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LAN-YOU SSP

BUILDING A NEW AFTER-SALES ENGINE WITH METICULOUS SERVICES IN EVERY STAGE

About Product

The Lan-you SSP is a customer-centric automotive after-market service product that provides precise and fast repair service support, intelligent and efficient claim settlement coordination services, timely and accurate parts supply, etc., and helps to improve customer satisfaction and business efficiency.

Advantages
  • 01
    After-sales Model Upgrading
    Supporting both conventional and hybrid repair with one set; Automated existing customer service strategy, regular care, and maintenance reminder
  • 02
    Active Services and Direct User Connection
    Detecting customer vehicle use in real time, and providing one-click reminder and proactive services; Transparent service process, reasonable resource dispatching, and timely response to user needs
  • 03
    Online + Offline Dual Driving
    Supporting door-to-door vehicle pickup and delivery; Supporting online warranty claims and automatic review; Supporting door-to-door maintenance services, and door-to-door material delivery and on-site repair
  • 04
    Win-Win Ecosystem and Technological Innovation
    Integrating deeply with the internet ecosphere and value-added services to create a new marketing operation model; The cloud native technology framework supports rapid business response and sales data of around 1 million customers; Level 3 information security protection certification for E-commerce, ensuring the security of online transactions
Applied Scenarios

Values

Applied Scenarios
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